FAQs

Aide from Paradise Home Health Care assisting elderly woman

FAQs from Paradise Home Health Care

WHAT IS HOME HEALTH CARE?
As the name implies, it is the ability to provide services in the client’s home. Clients benefit by alleviating the need for extended stays in a hospital or nursing home. People are often amazed at the number of services that can be performed in the home. Paradise Home Health Care refers Home Health Aides (HHA), Certified Nursing Assistant (CNA), Registered Nurses (RN), and Licensed Practical Nurses (LPN) to the home. We also have respite care to allow caregivers a well-deserved break.
ARE YOUR SERVICES AVAILABLE IN NURSING HOMES, ASSISTED LIVING FACILITIES, AND HOSPITALS?
Yes the caregivers will come to you wherever you are.
ARE THERE EMERGENCY PROCEDURES IN PLACE IN CASE OF A HURRICANE?
YES, Paradise Home Health Care has filed a detailed emergency plan with the STATE OF FLORIDA. At the time of assessment, a detailed individual emergency plan will be written for the client. One copy will be kept in the client’s file and one kept in the home with the client
DO YOU HAVE SOMEONE AVAILABLE AFTER HOURS TO ANSWER QUESTIONS?
YES we are available 24 hours a day 7 days a week. Our after hour’s number and our office number is one in the same 561-672-7170. We strive for simplicity and we want you or your family to be able to contact us at your convenience. A qualified and caring staff member will answer your call and address your concerns accordingly
ARE ALL OF THE CARGIVERS LICENSED IN THE HEALTH CARE FIELD?
We verify all caregivers with a Home Health Aides Certificates from the issuing school; all licenses of our Registered Nurses, Licensed Practical Nurses, and Certified Nurse’s Assistants are verified with the State of Florida and verified on their website.
WHEN CAN YOU START CARE?
In most instances you should be able to start care within 24 hours of your request for service. In many cases your care can begin the same day. At Paradise Home Health Care we understand that the need for care can come up quickly and we will do everything we can to respond to a client or loved ones’ needs immediately.
DO I HAVE TO PAY THE CAREGIVER DIRECTLY?
No, you never pay a caregiver for services directly. Paradise Home Health Care handles all caregiver pay. It is never your responsibility to pay the caregiver.
WHY SHOULDN'T I HIRE MY OWN AIDES DIRECTLY?
Hiring a caregiver on your own can be a very scary endeavor and may cause unnecessary financial and personal risks for the client and family. Do they really have the proper experience? How do you do a background check? What if they cannot make it to work? At Paradise Home Health Care, we assure you that the caregivers have been through an extensive interview, background check, and have undergone a skills assessment by our Care Specialists. Paradise Home Health Care always has an “on-call” list of caregivers available in the event of an emergency. Our commitment is to never have a client go without service.
WILL YOU BILL MY INSURANCE COMPANY DIRECTLY?
Yes, Paradise Home Health Care accepts “Assignment of Insurance Benefits”. This means we will bill your insurance company and have them pay us directly. This means our clients and/or loved ones have less out of pocket expenses.